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Sustainability

Circularity, measured in units.

Reuse before recycling. Recycling before disposal. Documentation at every step. We report what we divert and we do not claim certifications we do not hold.

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FIRSTReuse Assets that still work go back to work. Reuse returns more than tonnage ever will.
THENRecycle What cannot be reused is harvested for parts or sent to certified recycling.
LASTDispose Disposal is the exception, and it is documented like everything before it.

Market context

The gap is the opportunity.

Most electronic waste never reaches a formal recycler. What goes uncollected is not only an environmental problem — it is recoverable material walking out of the building.

2022 0

E-waste generated globally

2022 0

Formally collected and recycled

Embedded value 0

Of metals in that stream

Projected 2030 0

Annual volume on current trends

Just over a fifth of it is formally recycled.
22.3% formally recycled77.7% unaccounted for

The remainder is landfilled, informally processed, or sitting in storage. Every recovery program starts by moving assets out of that second number.

Source: UNITAR / ITU, Global E-waste Monitor 2024. Figures are global, not Connex figures.

Chain of custody

Eight steps. Eight documents.

Every stage produces a record. The intake reconciliation is the one that matters most — it compares what arrived against the register you gave us and states the variance instead of quietly resolving it.

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0 of 8 documents issued as the assets move

Screening the chain is not the same as auditing it. Records are delivered to you at each stage, so your audit does not depend on our retention policy.

    Pricing models

    Priced by the unit that makes sense for your stream.

    Asset mix decides the model. A pallet of mixed IT estate and a fleet of two-year-old handsets do not price the same way, and quoting them the same way is how settlement disputes start.

    Per unit

    Device-level pricing

    Priced by model and grade against a published grade scale, with the price grid locked for an agreed window.

    Best forSmartphone, tablet, and laptop streams that still carry resale value.
    Per pallet

    Mixed-material pricing

    Priced by consolidated pallet where sorting to unit level would cost more than the sort recovers.

    Best forMixed IT estates, retail returns, and end-of-life office hardware.
    Per container

    Bulk pricing

    Container-scale volume on a scheduled cadence, with collection windows fixed ahead of the quarter.

    Best forRecurring recovery programs and multi-site decommissioning.

    What we hold, and what we do not

    We name our certifications rather than implying them. Processing partners are named in the compliance pack alongside their own accreditations, so you can verify the whole chain rather than taking one badge on trust.

    [ Certification 1 ] [ Certification 2 ] [ Certification 3 ]

    Turn a disposal line into a settlement line.

    Tell us the asset types, volume, and locations. We will return an indicative settlement model — including the cases where recovery costs more than it returns.

    Request recovery pricing Device Buyback Programs